RETURNS & EXCHANGES:

If you purchased a RenegadeWheels part direct from a distributor or dealer, then you should contact them first with your return or exchange questions. Contact Renegade Wheel on all direct purchases only.

We ask you contact us for an RGA (Returned Goods Authorization) number BEFORE you return a product.  Please write the RGA number on the outside of the box for identification purposes. All product returns and exchanges are subject to inspection for confirmation of credit and/or refund.  Credits/refunds will be issued for the amount of the merchandise only, less a restocking fee if applicable. No refunds will be issued after 30 days.  

If pre-arranged with RenegadeWheels, we will ship out a replacement part to you and provide you with a pre-paid return shipper label for product to be exchanged under Net 10 Terms.  In the event we do not receive the original shipped part back in “as new” condition within 2 weeks of you receiving the replacement part, you will be charged for the exchange. 

BACK ORDERS:

Products temporarily out of stock are automatically shipped when they become available.  Back orders with delivery over 30 days will be verified with the customer to hold in priority shipping until available or cancelled.